Allo..
Lama siut tak tulis post kat forum ni. Pagi tadi ada orang dari Jenjobs.com call aku nak bagitahu aku pasal opportunity kerja dalam bidang blogging. Malangnya aku baru je start kerja baru tapi bukan dalam bidang blogging pun. Apa pun, aku rasa ni opportunity best jugak ni kalau sapa-sapa yang boleh menulis blog dalam English pastuh ada analitikal skill. Company pulak tu syarikat buat laptop tuh, mana tahu boleh dapat laptop sebijik bila kerja kat tempat tu..huhu..Kalau ada yg nak nombor contact untuk apply job ni, PM aku k?
Blog / Forum Monitoring and Outreach Agent(Selangor - Petaling Jaya)
Responsibilities:
The outreach agent will be responsible to actively scan the web for customer or industry blogs and forums mentioning Lenovo products and experiences with them, utilizing combinations of generally available, and subscription based tools
- Monitor activity on several leading third party forums, evaluating volume, content, and sentiment of posted threads related to Lenovo products and services.
- Log findings and activities to facilitate weekly and monthly reporting.
- Provide positive / negative sentiment ratings for each logged post / thread.
- Provide statistics.
- Following prescribed protocols, selectively respond to blogs, providing offers of assistance, with follow up to resolution via email with the blog owner.
- Solicit and co-ordinate action plans to resolve through Lenovo sales, fulfillment, service, support, and customer relation teams as appropriate.
- Assist and support posters on Lenovoblogs and lenovoforums when appropriate and required.
Requirements:
Strong written and spoken English skills are required, and secondary language skills in Chinese or Japanese are a strong benefit. Language skills in Spanish, German, or French would be considered valuable as well.
The candidate is familiar with blogging and may have their own personal blog, and / or is an active participant in an online forum (not necessarily computer related). The ideal candidate is already an active member in one or more forum communities or other social media, i.e. Myspace, Facebook, LinkedIn, a Wiki, etc.
